Power Outage. So the electricity in my apartment got cut off today. I had had a feeling that something had probably gone wrong in the activation process cuz I never received an electric bill... ever. But I mean, I DID definitely called the power company when I moved in (I did it twice, actually), telling them to activate it in my name. So when I never received any bills, I thought maybe it was just part of the group of services lumped together under "utilities" on my monthly rent statement.
Then mid-last week, the apartment management left a letter at my door saying they'd been paying the electricity on my apartment since I moved in, and I had until the end of the week to switch it over to my name. So as expected, I called up the power company and again told them to switch it over and made sure to tell the operator that they'd messed it up before, and that apartment management was threatening to cut my power off if I didn't get this taken care of. They told me that they had no record of me ever previously trying to set up my electricity, but that they had it under control now and that it would be switched over immediately... So I thought the problem had been solved.
So I walk into my apartment after work today and was SHOCKED to find that none of the light switches worked. AGAIN, I call the power company to see what the hell was going on. After checking their records, they admitted they'd made a mix-up and would reactivate the power in a couple hours.
If it was just me, I wouldn't have made a big deal about it- I woulda just called it a day and gone to bed super-early. But my parents still wanted to have dinner at home and all. So we ate fried chicken in the dark... it felt so primitive, ahahaha. Seriously- no computer, no tv, no light for reading... what the hell did people DO back in the day? hahah.
This whole mixup is gonna cost me hundreds of dollars in cooked up late fees from apartment management. -_- So I guess the moral of the story is: the customer service for Nevada Power Company is completely and utterly incompetent. >:O Seriously, to drop the ball not once or twice, but THREE times is just absolutely ridiculous.
Then mid-last week, the apartment management left a letter at my door saying they'd been paying the electricity on my apartment since I moved in, and I had until the end of the week to switch it over to my name. So as expected, I called up the power company and again told them to switch it over and made sure to tell the operator that they'd messed it up before, and that apartment management was threatening to cut my power off if I didn't get this taken care of. They told me that they had no record of me ever previously trying to set up my electricity, but that they had it under control now and that it would be switched over immediately... So I thought the problem had been solved.
So I walk into my apartment after work today and was SHOCKED to find that none of the light switches worked. AGAIN, I call the power company to see what the hell was going on. After checking their records, they admitted they'd made a mix-up and would reactivate the power in a couple hours.
If it was just me, I wouldn't have made a big deal about it- I woulda just called it a day and gone to bed super-early. But my parents still wanted to have dinner at home and all. So we ate fried chicken in the dark... it felt so primitive, ahahaha. Seriously- no computer, no tv, no light for reading... what the hell did people DO back in the day? hahah.
This whole mixup is gonna cost me hundreds of dollars in cooked up late fees from apartment management. -_- So I guess the moral of the story is: the customer service for Nevada Power Company is completely and utterly incompetent. >:O Seriously, to drop the ball not once or twice, but THREE times is just absolutely ridiculous.
posted by Dear Daniel at 9:00 PM
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